Application Operation and Maintenance
As long as we have been developing applications, we have been operating and servicing them as well. This is one of the main reasons why our clients have been with us for decades. But of course, we are also committed to commented code and well-maintained technical and operational documentation. This way, we do not keep anyone in check.
We complete a whole set of prophylactic and maintenance steps in operations that our clients may not even know about, but that result in applications that simply work as they should. Advanced monitoring that does not only track basic availability, but also a deeper look at the health and quality of the services provided can predict most boundary conditions, so we often, de facto, eliminate incidents before they occur in a form where they are perceived as an incident by the SLA set for a particular service. We carefully take care of application security and the current state of all system components, analyse databases in depth and of course address the necessary infrastructure.