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Products and services

CCA is a leading provider of information systems in the Czech Republic oriented to document management, system integration, education management and training.

Document Management System

Management of documents and Oracle content (Oracle Enterprise Content Management)

Oracle ECM is one of the systems referred to as WebCenter Content intended to support the entire lifecycle of a document, from its being created (or received) to its sending out or discarding. This solution can thus provide for all the document management aspects in the organization.

 

CCA is a major implementer of theWebCenter Content platform.


Oracle UCM provides excellent user experience covering the entire scope of unstructured content, reduces development and administration costs and enhances both individual and team productivity.

  • Excellent applicability - embedded support for end users, workgroups, content specialists, process owners, administrators and website developers.
  • Optimized administration - unified architecture for a safe administration of documents, files, web content and digital assets.
  • Can be integrated into existing operation - immediate support of repositories, security systems and enterprise applications by Oracle and other vendors.

 

Main features

  • Administers business content in native format files
  • Automates conversion to web formats, thus providing for easier imaging
  • Manages the entire content lifecycle
  • Provides for easier content search, access and use
  • Quickly creates and administers web servers

 

Major benefits

  • Improves customer service and partner relations
  • Enhances communication
  • Increases efficiency of personnel
  • Minimizes risks
  • Contributes to adherence to applicable regulations
  • Enhances creating and use of company assets
  • Provides for efficiency of processes
  • Reduces transportation costs
  • Creates infrastructure for strategic management of business content of applications

 

Key application functionalities

  • Policies and procedures
  • Consolidation of intranet
  • Management of marketing content and brand
  • Call centre and self-service functions
  • Security management for materials and product sheets
  • E-government
  • Customer support centres
  • Management of contracts and case studies
  • Management of videos
  • Document management in compliance with ISO 9001
  • Control over creating and distribution of extensive manuals and training materials
  • Partner and distributor extranets
  • Websites in different languages or mutations